Top Questions About CBD Oil for Dogs

Q: Does Your Product Contain THC?

No, Cannanine is 100% THC free. Our product is made from Full-Spectrum hemp extract, but all THC has been removed. It provides a full-spectrum of cannabinoids and terpenes, minus the THC. Sometimes, this is referred to as broad spectrum. Other brands of pet CBD products often contain small amounts of THC, but we believe 0% THC is the safest option for your pet. Ask any veterinarian, THC poisoning is a very real and dangerous thing. Removing ALL the THC adds to the cost, but leads to the safest possible product for your dog or cat.

Q: How Do I Choose Between Your CBD Oil, Soft Chews, and Baked Treats?

Our most popular product by far is our CBD oil tincture . The oil can be given directly to your dog's mouth (fastest absorption) or put over their food or treats. Our soft chews and baked treats are also an excellent option for picky dogs, or a more portable option to keep with you when traveling. Need more help choosing? View our guide: Which CBD Product is Best for My Dog?

April 5, 2021

Product Questions

Can Cannanine Also Be Taken by People?

The 2 organic ingredients in Cannanine™ (Hemp Seed Oil and CBD oil) are human grade ingredients. The team here at iHeartDogs uses the CBD oil for both ourselves and our pets!

However, because we are a pet products company, our labeling and insurance restrictions require us to put “For animal use only” on the label.

Where Can I View Your Certificate of Analysis (COA)

All COA test results are featured on the product pages. Here’s a quick link to view the COA for the following products:

250MG CBD

500MG CBD

The COA is in the image gallery below the product photo.

Does Your Product Contain THC?

No, Cannanine is 100% THC free.

Our product is made from Full-Spectrum hemp extract, but all THC has been removed. It provides a full-spectrum of cannabinoids and terpenes, minus the THC. Sometimes, this is referred to as broad spectrum.

Other brands of pet CBD products often contain small amounts of THC, but we believe 0% THC is the safest option for your pet. Ask any veterinarian, THC poisoning is a very real and dangerous thing. Removing ALL the THC adds to the cost, but leads to the safest possible product for your dog or cat.

How Do I Choose Between Your CBD Oil, Soft Chews, and Baked Treats?

Our most popular product by far is our CBD oil tincture. The oil can be given directly to your dog’s mouth (fastest absorption) or put over their food or treats.

Our soft chews and baked treats are also an excellent option for picky dogs, or a more portable option to keep with you when traveling.

Need more help choosing? View our guide: Which CBD Product is Best for My Dog?

Can My CBD Oil Go Bad?

If stored in a dark, cool environment, your CBD oil should stay fresh for up to 12 months. If you notice a change in consistency, taste, or smell, the oil may be losing its freshness.

Why does my Cannanine oil color and consistency vary?

A: Variances in color are normal. It’s important to note that Cannanine CBD oil contains 2 parts:

1) CBD: This is the therapeutic ingredient that offers the benefits to your pet. Cannanine CBD oil is 3rd party tested and always contains the exact amount of CBD the label promises (view COA/testing).

2) Carrier Oil: The Hemp Seed oil is a carrier oil for the CBD, and makes the product easier to administer. The carrier oil is what gives the oil its color and consistency. Because hemp seed oil is an agricultural product, the color and consistency can vary, depending on the amount of green plant matter filtered out in the manufacturing process. However, the color and consistency does not have any bearing on the quality or effectiveness of the product.

It’s important to remember that while #2 can vary, #1 does not vary and will always contain the amount of CBD the label promises. #1 is what gives the benefits to your pet, not #2.

Ordering Questions

When will I receive my order?

Your Cannanine CBD order is carefully shipped from Anaheim, CA. It is shipped within 2 – 3 business days of when the order is placed, excluding holidays. Transit time varies from 3 – 5 days typically. You will receive an email with tracking info. once your product has shipped.

Domestic Orders (within USA) are typically received within 5-7 business days.
International Orders are typically received within 3-5 weeks once shipped.

How is my order shipped?

We use a variety of carriers for delivery to our customers: Domestic orders ship via USPS, UPS and FedEx. International orders are sent via UPS Mail Innovations with the local postal service making the final delivery.

Are there any countries where you cannot ship?

We do ship to most countries. We are not able to ship this product to the following countries.

Is CBD Legal in My State?

Yes, Cannanine is legal in all 50 states. Because our product contains 0% THC (Tetrahydrocannabinol) it is legal in all 50 states.

How can I access my account?

You can access your Cannanine account here.

How Can I Create A Shopping Account?

To create a shopping account, click My Account at the very bottom right of this page.

You’ll then see the option to Register for an account with your email address.

For your security, your password must be at least 7 characters and contain a mix of UPPER and lowercase letters, numbers, and symbols (e.g., ! ” ? $ % ^ & ). Keep adding additional characters and/or variation until the prompt (seen below) disappears – you cannot Register until it is gone.

Once you’ve fulfilled all the above-mentioned password requirements, you can confirm your account!